Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn effortlessly the way to revise a file or transfer a database from our collection of how–to video tutorials.

  • Ticketing System
  • A Ticketing System

  • Our client support crew is on–line around the clock to reply to your queries. You are going to be given a reply within no more than 60 mins after the ticket application.

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Forms of Support

  • Shared Hosting Support
  • Hosting Help

  • If you need advice running your hosting services account, or need more resources for your sites, simply let us know and we’ll give you the proper resolution.

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  • VPS Hosting Support
  • VPS Help And Support

  • In case that you run into difficulties running your SolusVM administration panel, or with any of the apps the VPS has been pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help And Support

  • If you require qualified assistance from an admin expert or wish to modify the setup of your dedicated hosting server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or need assistance with a specified endeavor, don't think twice to make contact with our professional team of customer support engineers. They are on hand 24/6, happy to help you.
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