Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Website Control Panel you’ll find an exhaustive Help section featuring a ton of articles and regularly asked questions. They are compiled by our support team of experienced techs. Simply fill in your question and our clever platform will give you the best answer.

  • Top quality support service
  • Educational Video Clips

  • For users who would like to learn how to sort out a regularly experienced issue by watching a tutorial video, we have added a selection of video tutorials to our Website Control Panel. All the tutorial videos are brief and simple to understand. They offer step–by–step presentations of different website administration tasks.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client care service and a sixty–minute response time guarantee. Our skilled customer service technicians will be online for you 24 hours a day to respond to your enquiries and to fix any problem that you could possibly chance upon. Simply send a support ticket from the Help Center section and we will get back to you quicker than you can say Jack Robinson.